Guide

Library and sharing

Everything the workspace has produced, and the tools for finding one thing in it again. The library is search-first, because after a few months you have more content than a list can usefully show.

Search

Search looks inside the content, not just at titles. Results show the matching passage with the term highlighted, so you can recognise the right piece without opening three wrong ones first.

Alongside the results, each filter shows how many pieces it would leave — so you can see that a term appears in eleven blogs and two emails before deciding which way to narrow.

Filtering and sorting

Filter	What it narrows to
Format	One of the six piece formats.
Voice	Pieces written in a particular brand voice — or, as its own option, pieces written with no brand voice at all.
Visibility	Private to their owner, or shared with the workspace.
Owner	Pieces created by one person.
Date	The last 7, 30 or 90 days, measured against either when a piece was last updated or when it was created.
Human score	A score band — see below, and Human score for what it measures.

Sort by last updated, created, title or format. The default is most-recently-updated first, which is nearly always what you want.

The URL carries your search

Filters, sort and search term are all in the address bar. You can bookmark a view you use often, or send a colleague a link that opens exactly what you are looking at. A hand-edited or outdated link never breaks the page — values it does not recognise are simply ignored.

Human-score bands

Band	Score
High	80 and above
Mid	60 up to 80
Low	Below 60
Never scored	No score exists for this piece

These are not the publish check's thresholds

The publish check passes at 75 and warns at 50. These bands cut at 80 and 60. They are different tools — one judges a single piece, the other groups a whole library — so a piece can pass its check and still sit in the mid band here. Neither number is wrong.

“Never scored” is a real category, not a failure. Pieces that never went through a scoring pass have no score, and treating that as zero would make a workspace look worse than it is.

Organising

Folders

Folders group pieces by whatever matters to you — campaign, client, quarter. A piece lives in one folder, and folders are shared across the workspace rather than personal.

Search across everything first, folders second. Folders are for the things you return to as a set; search is for finding one thing.

Private and shared pieces

A piece is private — only its owner can open it — or shared, meaning anyone in the workspace can. Private is the sensible default for a draft; sharing is what makes a piece a team asset.

This is entirely separate from a share link, below. A private piece can carry a public share link, and a shared piece can have none.

Working in bulk

Several pieces can be selected and acted on together. The selection honours the same permission rules as acting on each piece individually — a viewer selecting ten pieces still cannot change any of them, and the interface says so rather than failing silently.

When something is missing

Check the workspace. Content never crosses between workspaces. The most common cause of a missing piece is looking in the wrong one.
Check the archive. Archived pieces do not appear in the main list.
Check the filters. A date window from a previous search will hide everything older than it.
Check it was ever created. A failed run makes no piece, and a voice sample never does. Both are visible in History.
Check whose it is. Another person's private piece is invisible to you by design.